LightInTheBox is an internet store that sells a variety LED lighting options including bulbs and dimmers. Compared to brick-and-mortar stores, LightInTheBox can take a little longer to deliver orders. LightInTheBox can deliver orders in a longer time frame, but it is still legal. However, LightInTheBox does not usually offer a warranty and may not be able to provide any recourse beyond 30 days.
7.393 reviews
Light In The Box reviews focus on shipping times, which can be quite long for wigs. Customers have complained about long processing times and, in some cases, asked for refunds. The company is currently shipping from warehouses in China.
LightInTheBox received a 3.5-star rating overall from 549 reviewers. Most customers are satisfied. But, some customers have reported problems with customer support. Their website is confusing and they may send items in the wrong sizes. Their products are reasonably priced and customers are generally satisfied with them.
Customer satisfaction
It is not always a good idea to go above and beyond when it comes customer satisfaction. Instead, energy spent delighting customers can better be directed to other activities. CES can therefore be viewed as a useful tool for measuring customer loyalty. Using the correct metrics can transform CES into a successful strategy.
Multi-factor data is necessary to accurately measure customer satisfaction. This requires creativity and good data analysis. One metric does not always measure the whole picture. Customer satisfaction can only be measured by the combination of all data.
Shipping methods
Shipping rates for LightInTheBox products vary depending on the shipping method you choose and your location. The average shipping cost is 5 dollars. The cost of shipping depends on a number of factors, including destination, weight, and delivery time. International shipping can take anywhere from 10 to 20 working days to arrive. Choose Express Delivery or Priority Mail to get your LightInTheBox products faster.
For shipping light packages, USPS is your best option. The USPS offers several shipping methods including Priority Mail, First Class Mail, and Express Mail. Priority Mail is the cheapest option for light packages, as long as the weight is under 13 ounces. Shipping distance can also be a factor.
Return policies
Light in a Box offers a variety of return policies so make sure you check them out before you place your order. It will be obvious that the return policies vary depending on which product they are. It is possible to not return items that are defective or in poor condition. You might also not be permitted to return expensive items.
The general Light in a Box returns policy is very straightforward. Return it to us if you aren't satisfied with your purchase. The retailer will pay the purchase price less shipping charges. The retailer will accept returns within seven days after receiving the item. However, you must return it in its original packaging and unworn. Returns must be accompanied by a Return or Exchange receipt.
Legitimacy
Light in a Box provides fashion accessories, electronic gifts, and other products to customers around the globe. The company is well-respected and has many products. However, customers have complained about it. Customers are complaining about poor customer service, slow shipping and ineffective chat system. Customers have also complained that Light in a Box products are not as described. Technical support after sales is also poor.
Real customers have written product reviews that will help you make an informed decision about purchasing. These reviews will help you decide if the product meets your expectations. Only customers who purchased the product are allowed to post reviews. A product that has received positive reviews is considered worth buying. Negative reviews are not. I recommend purchasing items with 70 reviews or more and a star rating of at least 4.7 stars. LightInTheBox has a policy about returns. Many cases are difficult and expensive to return.