A majority of consumers now read reviews before making purchases. A business' reputation is crucial. A high number of reviews from customers is one way to build a good reputation.
Trustpilot is the best platform to obtain these reviews. It allows customers to leave reviews of businesses and it is free. Trustpilot has more than 4 million reviews from 529,000 businesses.
Fake reviews posted by companies have led to a lot of complaints about Trustpilot's platform. Trustpilot must do more to ensure its platform is fair and reviews are not fraudulently written.
Trustpilot has very strict guidelines regarding customer reviews and businesses. Trustpilot prohibits any form of compensation for reviews. Businesses are not allowed to leave reviews for other businesses.
Bad reviews may affect the reputations and business of other businesses. For example, if one of your competitors is receiving a lot of negative reviews on the Trustpilot platform, you could be at risk of losing some of your own reviews.
Fortunately, Trustpilot has a number of features that can help you avoid this problem. Trustpilot also allows you flag reviews if they seem fake or were written by others than your customers. If you are interested in the service and want to test it out, you can also get a trial free of charge.
The company is also famous for its ability automatically invite customers write reviews. This can make it a great time saver. In fact, they have a plugin for BigCommerce that lets merchants trigger service and product reviews at critical conversion points.
Trustbox is a tool that allows businesses to add a widget on their website that displays trust scores and reviews. Customers will be able to make an informed decision about buying from your business.
You can upload your own photos and videos to the review page by using drag-and–drop. This will increase trustworthiness for your brand and help convert more customers to customers.
Trustpilot offers four plans. There is a free plan and a premium one. Each of these plans has different features and benefits, so it's important to pick the one that suits your needs.
Use a Trustpilot Plan to Help Your Business
After signing up for Trustpilot, you will receive an email with instructions and a link you can send to customers. They will have the option to create an account for reviews and leave a review about you business. To manage and share your reviews, you can use Trustpilot to do so.