Podium is a privately-held technology company based in Lehi, Utah. It provides cloud-based software solutions for businesses. The software can be used for messaging, customer feedback, online reviews, and sales and payment processes. Continue reading to learn more about the company's products. Podium can help you, no matter if you are just starting a business or an experienced one.
Marketing platform for text messages
Podium's text messaging platform is an easy and effective way for you to communicate effectively with your customers. The platform's intuitive interface is enhanced by advanced features that allow you to get more from your messaging campaigns. You'll receive a guide once you sign up to help get you started with the platform. Find information on how best to build a campaign.
Podium's SMS marketing platform for small to medium businesses: Podium offers SMS message marketing solutions that are affordable and easy to use. Podium's integrated customer-interaction management platform makes it easy to communicate with your leads, customers, and team members. This platform also enables you to gather consumer reviews and solicit payments via text message. This platform is especially useful for businesses with a limited staff who need to communicate with customers.
Payments feature
In just a few steps, the Payments feature of podium makes it easy for business owners to get payment. First, you will need to link your bank account. This requires that both routing and account numbers are entered. Once you have done so, click the "new tab" icon to open another browser window. This will allow you to choose where payments should be sent. After you have selected a location, a message will appear at the top of your screen asking for payment. Once you see the message, confirm it or change it to another address.
Podium's payments feature is free and easy to use. The company's goal is to help small businesses, especially local ones, get paid faster and more efficiently. The website is easy to use and provides simple instructions for logging in. The platform also has tips to help you create effective campaigns when writing messages. After a campaign is successful, you are encouraged to provide feedback.
Customer feedback feature
The Customer feedback feature in Podium allows you to schedule and send automated responses based on customer responses. This feature allows you to track customer interactions and keeps them. It can also help you identify weak links in your processes. You can even create custom messages and templates to collect customer feedback. You can also use the feedback feature to collect customer feedback.
Your customers are an invaluable resource for helping you improve your business. Get quick responses from customers to learn more about what is working. Podium makes this easy with its simple interface. It uses SMS messaging for customer feedback. This means you will get a response within minutes.
Integrations with review websites
Podium is an online text messaging solution that allows established businesses to combine text message marketing and review management. This platform enables businesses to capture customer reviews and encourage them to leave positive reviews. It is ideal for a business that has an established reputation, but still struggles to increase its visibility through online reviews. Its integrations with review sites are powerful and offer a multitude of features.
Podium integrates with leading CRM, POS, and ERP systems. It also offers a simple way to automatically send review invitations to customers. Customers can instantly reply to invitations once they have been sent. In a matter of seconds, they can also leave reviews for the next best review website.
Cost
A podium could be an ideal tool to enhance your business operations. A podium can improve customer service and increase website traffic. It can also allow your team to collaborate and achieve more. It can cost as little as $6,000 per year for a mid-level package.
Although the Podium service is easy to use, it has many advanced features. When you log in for the first time, the program displays a guide with easy-to-follow instructions. The program offers tips and tricks for writing effective messages. It also asks you for feedback after your first campaign.